gog refund policy

Normal Refund:
Within 30 days after the purchase of your game, regardless wether you launched and played the game, and how long you have played it.

Pre-order:
You can cancel pre-orders at any time before the game’s release, and for 30 days after their release date.

DLC:
The same terms apply as with a normal full game refund.

Request a refund here.
Read the full refund policy here.

Last updated 2. Jun 2021

If you have any feedback or information that we do not currently display here on Game Refund Policies, please let us know via the form below. Thanks!

gog refund policy

Normal Refund:
Within 30 days after the purchase of your game, regardless wether you launched and played the game, and how long you have played it.

Pre-order:
You can cancel pre-orders at any time before the game’s release, and for 30 days after their release date.

DLC:
The same terms apply as with a normal full game refund.

Request a refund here.
Read the full refund policy here.

Last updated 2. Jun 2021

If you have any feedback or information that we do not currently display here on Game Refund Policies, please let us know via the form below. Thanks!