uplay refund policy

Normal / Pre-order / DLC:
US-citizens: Shit out of luck. Uplay does not offer refunds for any games, pre-orders or DLC.
EU-citizens: Within 14 days after the purchase (or from the release day in case of pre-orders), as long as you have not started to download the game.

Request a refund here.
Read the full US refund policy here.
Read the full EU refund policy here.

Last updated 1. Jan 2020

If you have any feedback or information that we do not currently display here on Game Refund Policies, please let us know via the form below. Thanks!

uplay refund policy

Normal / Pre-order / DLC:
US-citizens: Shit out of luck. Uplay does not offer refunds for any games, pre-orders or DLC.
EU-citizens: Within 14 days after the purchase (or from the release day in case of pre-orders), as long as you have not started to download the game.

Request a refund here.
Read the full US refund policy here.
Read the full EU refund policy here.

Last updated 1. Jan 2020

If you have any feedback or information that we do not currently display here on Game Refund Policies, please let us know via the form below. Thanks!