xbox refund policy

Normal / DLC:
Xbox might refund your game, but it’s on a case by case basis.

Pre-order:
You can cancel a pre-order via your order history up until the release. If you cancel before release but after the game has been billed, Xbox will process a refund.

Request a refund here.
Read the full refund policy here.

Last updated 1. Jan 2020

If you have any feedback or information that we do not currently display here on Game Refund Policies, please let us know via the form below. Thanks!

xbox refund policy

Normal / DLC:
Xbox might refund your game, but it’s on a case by case basis.

Pre-order:
You can cancel a pre-order via your order history up until the release. If you cancel before release but after the game has been billed, Xbox will process a refund.

Request a refund here.
Read the full refund policy here.

Last updated 1. Jan 2020

If you have any feedback or information that we do not currently display here on Game Refund Policies, please let us know via the form below. Thanks!